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Sales

Come assumere un/a Account Executive

Account Executives are the revenue engine of your company. They convert pipeline into customers and, in many orgs, expand existing accounts. Hiring the wrong AE is expensive — bad hires destroy pipeline, damage prospect relationships, and take months to replace. This guide helps you hire AEs who consistently hit quota.

DiscoveryNegotiationCRM (Salesforce/HubSpot)ForecastingObjection HandlingPipeline Management

Cosa cercare

  • Quota attainment history: ask for specifics, not just 'I hit my number'
  • Deal cycle experience that matches your own: if you sell 6-month enterprise deals, they should too
  • Discovery skills: ability to uncover real business pain, not just pitch features
  • Coachability: the best AEs adapt their approach based on feedback and data
  • Pipeline discipline: CRM hygiene, accurate forecasting, and consistent follow-through
  • Intellectual curiosity: the best sellers deeply understand their customer's world

Il processo di assunzione

  1. 1

    Phone screen — quota and experience

    Confirm deal size, sales cycle, quota, and attainment. If they can't give you specific numbers, that's a red flag.

  2. 2

    Discovery call roleplay

    Ask them to run a discovery call on you (as a prospect). Evaluate questioning quality, listening, and ability to connect pain to solution.

  3. 3

    Deal walkthrough

    Ask them to walk through a recent deal — from first touch to close. Look for their role, obstacles, and how they maneuvered.

  4. 4

    Objection handling exercise

    Give your three most common sales objections and ask them to respond. Evaluates preparation and adaptability.

  5. 5

    Reference checks with former managers

    Quota attainment, behavior under pressure, and how they handled losing deals are all critical.

Consigli per il colloquio

  • Ask 'What's the most creative thing you've done to close a deal?' — looks for resourcefulness
  • Ask how they manage a full pipeline when every deal feels urgent
  • Probe on lost deals: 'Tell me about a deal you should have won but didn't — what happened?'
  • Ask 'How do you handle a prospect who goes dark after a strong demo?'

Segnali d'allarme

  • Vague quota numbers — 'roughly 80%' without specifics suggests embellishment
  • Blames product, marketing, or the economy for missed quota without taking ownership
  • Talks more than listens in the interview — discovery skills require listening
  • No CRM experience or dismisses it as 'admin work'
  • Can't describe their sales process — successful reps have repeatable methods
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How to Hire a Account Executive — Complete Hiring Guide (2026) | Passisto