Well-being & Inclusion
Student Well-Being Check-In
A student well-being check-in is a calm, supportive conversation about how a student is getting on in daily life at school or university: rhythm, workload, relationships and support. It is not a medical or psychological assessment. Its purpose is to listen, notice what is difficult and point towards the right help. These questions go from easy, everyday topics towards more personal ones, and the student can skip any of them.
15 questions
When to use this template
- At regular points of the year, for every student, so that it is not reserved for those already in difficulty.
- After a long absence, a change of situation or a period when the student seemed withdrawn.
- When a teacher or a classmate mentions that the student might benefit from a chance to talk.
Questions to ask
Opening
- 01How have the last few weeks been for you?
- 02What has gone well recently?
- 03How would you describe your energy at the moment?
Daily life and workload
- 04How are you finding the pace of your classes and assignments?
- 05How do you organise your time between study, rest and other activities?
- 06Is your housing, travel or daily organisation making things harder in any way?
- 07Do you have enough time to rest and to do things you enjoy?
Belonging and relationships
- 08How do you feel among your classmates?
- 09Do you have people around you, at school or outside, you can talk to when you need to?
- 10Is there anything in the way you are treated at school that makes you uncomfortable?
- 11How connected do you feel to your school or university?
Support and next steps
- 12What would make the next few weeks easier for you?
- 13Do you know where to go at school if you need support, such as the health, counselling or student services?
- 14Is there something you would like us to do, or not do, after this conversation?
- 15Is there anything else you would like to tell me?
Tips for a useful conversation
- Say at the start that this is not an assessment, that the student can skip a question, and exactly what you would have to pass on if safety is at stake.
- Listen rather than solve: do not diagnose, label or give psychological advice.
- Never ask about diagnoses, medication or treatment. If the student raises them, listen and refer to the institution's health or counselling service.
- Know your institution's health, disability and counselling services and offer their contact details concretely, not just in general terms.
- Follow up on what the student said and on what you offered at the next conversation.
Mistakes to avoid
- Turning the conversation into a psychological assessment or interpreting what the student says as a diagnosis.
- Promising full confidentiality when the institution has a duty to act if someone is at risk.
- Reserving these conversations for students who are already in difficulty, which makes them stigmatising.
- Reassuring too quickly with phrases like “everyone goes through this” instead of listening.
Let Passisto Students hold these conversations
The AI agent holds regular voice check-ins with your students and flags those who need help, so advisors can act early.