Employee Follow-Up for Logistics and Warehousing
Warehouses and transport operations run on shifts, peaks and a workforce that is rarely at a desk. Supervisors see their teams in passing, and problems with workload, safety or morale surface late, often as a resignation. Passisto People gives every employee a structured voice check-in they take on their own time, and gives managers and HR a clear report to act on.
The challenges
Shifts that never overlap
Morning, afternoon and night teams hardly meet their manager or HR. A conversation about how things are going is difficult to schedule for everyone.
Peaks that hide problems
During high-volume periods the focus is on getting parcels out. Fatigue, tension in the team and safety concerns are noticed only once they cause absences or incidents.
Turnover among new starters
Many people leave in their first weeks, often because the first days were disorganised or the role was not what they expected. Nobody asked them early enough.
Employees without a work email
Operators, drivers and pickers do not sit in front of a computer, so classic engagement surveys reach them badly and are rarely answered honestly.
How it works
- 1
Launch a check-in cycle
HR creates a campaign for a site, a shift or a team, picks the template (first weeks, workload, well-being) and adds employees by CSV or one by one.
- 2
Employees talk when it suits them
Each person receives their login details by email, signs in to their secure portal from a phone, and has a short voice conversation with the AI agent between two shifts. Nothing to install.
- 3
The report reaches the supervisor
The AI produces a structured report with the main findings, such as workload, safety, team climate and intentions to stay. The manager adds their own notes.
- 4
The profile follows each person
Open points and goals carry over to the next check-in, so a concern raised in week two is still visible at the next cycle. People decide what to do.
Examples of questions the AI agent asks
- How did your first weeks on the site go, and what would you change about the welcome?
- How do you find the workload on your current shifts, especially during busy periods?
- Do you feel you have the equipment and training you need to do your tasks safely?
- How would you describe the atmosphere in your team, and with your supervisor?
- Do you see yourself still working here in a year, and what would make you want to stay?
What you get
Everyone is heard, whatever the shift
Night and weekend teams get the same check-in as day teams, without anyone having to stay late for a meeting.
Problems come up earlier
Workload, safety and team issues appear in reports before they turn into absences or resignations.
A better start for new employees
Check-ins during the first weeks show what is missing in onboarding and let HR fix it while the person is still there.
Supervisors keep their time
Managers read one report instead of improvising conversations on the warehouse floor, and focus on the people who need attention.
Frequently asked questions
Can employees take part from a phone?
Yes. Employees open their secure link in the browser of their phone or computer and talk to the AI agent. There is nothing to install and no company computer is needed.
Does the AI decide anything about employees?
No. Passisto People produces reports and keeps a profile; managers and HR read them and make every decision. The AI never decides.
Is it available in several languages?
Yes. Interviews and reports work in the platform languages, which helps on sites with employees from different backgrounds.
See how it works for your team
Tell us about your context: we will show you the conversations, reports and follow-up that fit it.