Student Follow-Up for Continuing Education
Adult learners study alongside a job and a family. Evening classes, weekend modules and part-time diplomas ask a lot of motivated people whose time is limited. Passisto Students lets a continuing education provider hold a short voice interview with every learner at a time that suits them and gives programme managers a clear report on who needs support.
The challenges
Study squeezed between obligations
Work deadlines and family needs make learners miss sessions, and falling behind quickly leads to giving up.
Mixed expectations
Learners seek a promotion, a career change or a validation of experience, so the same module is not equally useful to all.
Employer and funder involved
Some programmes are financed by employers or training funds, which adds expectations to the learner's own.
Little informal contact
Learners come for classes and leave, so there are few chances for advisors to ask how it is going.
How it works
- 1
Write the guide
Choose domains such as fit with professional goals, workload alongside work, organisation, the learning method and the support needed.
- 2
Add the participants
Import a CSV of the training group, pick participants followed earlier or display a QR code. Adult learners consent for themselves.
- 3
The agent runs the interviews
Each participant uses a personal link and takes the interview at the moment of their choice, during a commute or in the evening.
- 4
The programme manager approves and acts
Reports per learner and an overview per group help decide who needs a call, a lighter pace or practical help.
Examples of questions the AI agent asks
- What do you expect this training to change in your professional life?
- How are you managing to combine the course with your job and your personal life?
- Is there a module that you find less useful than you expected?
- Have you missed sessions, and if so, what got in the way?
- What would help you to keep going until the end of the programme?
What you get
Respect for the learner's time
The interview is taken whenever the learner is free, with nothing to schedule.
Expectations known from the start
Programme managers see why each learner enrolled and adapt their messages.
Dropout signals picked up
Missed sessions and fatigue are explored before they lead to abandonment.
Evidence for improvement
The overview per group shows which parts of the programme need to change.
Frequently asked questions
Do employers receive the reports?
The report is made for the referent of the programme. Sharing anything with an employer is a decision for your team, taken according to the rules that apply to you.
Can we follow the same learner over several modules?
Yes. Each student has a record that follows the year, and the next interview takes up open points from the previous one.
How long does an interview take?
Between ten and twenty minutes, from a browser.
See how it works for your team
Tell us about your context: we will show you the conversations, reports and follow-up that fit it.